Problem scenario
When you logged into the web UI for Jira you saw one or more error messages. How do you find out of the error is still valid?
You want to find the web UI page in Jira that will tell you about the health of the cluster for one of the following error categories:
-Supported platforms
-Database
-File system
-Indexing
-Attachments
-Cluster
-Secondary Storage
Where do you go to view the status of detected problems or potentially detected problems?
Solution
For the categories listed above, do these four steps:
1. Log into the web UI of Jira as an administrator.
2. Go to the gear symbol in the upper right hand corner and click on it.
3. Go to "System" in the menu that drops down from the gear symbol.
4. Go to "Troubleshooting and support tools" on the left hand side.
For the cluster itself do this:
1. Log into the web UI of Jira as an administrator.
2. Go to the gear symbol in the upper right hand corner and click on it.
3. Go to "System" in the menu that drops down from the gear symbol.
4. Go to "Cluster Info" on the left hand side