How Do You Log Out of a Company’s Website?

Problem scenario
You are logged into an e-commerce website or a utility website. When you click log out, the page refreshes. You never really log out (as you are logged back in automatically). What are you doing wrong?

Possible Solution
Close the web browser that does not log you out. Try a different web browser (e.g., use Firefox if a different web browser had the problem). A different web browser may help; it may allow you to log out consistently.

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