Problem scenario
You have an iCloud, iTunes, iMessage, FaceTime, or some other Apple account online. You want to cancel your account and destroy or delete the data. What do you do?

Solution
1. Log into your Apple.com account (e.g., https://appleid.apple.com/#!&page=signin).
2. Go here: https://privacy.apple.com/
3. Go to “Request to delete your account”
4.

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Continue reading “How Do You Close Your Apple ID Account?”

Problem scenario
In MacOS you want to edit a screenshot or some image or picture file. What do you do (to not use Preview’s view only format)?

Solution
Prerequisite
To take a screenshot, hold Command, Shift and tap the numeral “5” key. Using all three simultaneously will allow you to capture the screen.

Procedures
In Preview near the top,

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Continue reading “Using a Mac, How Do You Modify a Screenshot?”

Problem scenario
Using a Mac computer your mouse becomes lost or you have an application that is open (based on the black dot underneath its icon), but you cannot find the application. Your computer thinks the application is open, but it is not. What should you do?

Solution
Is your laptop connected to another monitor? If an HDMI cable is connected to the laptop and that monitor is off or hidden,

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Continue reading “How Do You Troubleshoot an Apple Application That Seems to Work but Is Not Opening?”

Question
Can an Apple Magic Keyboard work with a Windows computer?

Answer
Yes. An Apple Magic Keyboard will work with a Windows 10 desktop/laptop. It is plug and play too. We tried it with the USB cable initially. After that the wireless functionality was normal. (We tried this in December of 2020.) You can buy a Magic Keyboard here.

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Continue reading “Can an Apple Magic Keyboard Work with a Windows Computer?”

Problem scenario
You are using a Mac and you want an environment variable to be configured. What should you do?

Solution

1. From a terminal, run this: echo $SHELL
2. If you see /bin/zsh modify the ~/.zshrc to have the export statement that you need. You can learn more here.
   If you do not see “/bin/zsh”,

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Continue reading “How Do You Get Permanent Variables Set in the MacOS Terminal?”

Problem scenario
You are using a familiar application on a Mac. You cannot find a basic command button or menu option. What should you do?

Solution
At the very top of your screen, outside of the application itself, there is a ribbon. There should be drop down menu options specific for the application.

We find that some problems are caused because of time pressure.

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Continue reading “How Do You Find the Menu Option, Button or Feature for an Application in MacOS?”

Problem scenario
You want to minimize all your Mac applications to view the desktop only. But you are using a non-standard keyboard. With a Microsoft keyboard (or some non-Apple keyboard), how do you see the desktop on a Mac?

Solution
Hold Fn and tap F11. (With a normal Mac keyboard, holding Command and tapping F3 works.)

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Continue reading “How Do You See the Desktop of a Mac when Using an Atypical Keyboard?”

Problem scenario
You have a Mac laptop. You have connected a separate monitor. To get your mouse one the screen, you have to move the direction of the mouse in a different direction relative to the physical location of where you see this external monitor. You have to commit to memory where to move the mouse. You want the external monitor to be mouse-reachable in the direction that it is in front of you.

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Continue reading “How Do You Configure an External Monitor’s Placement with a Macbook Pro?”