Problem scenario
Your Super AntiSpyware updates are not downloading properly. You tried reinstalling the application. The problem happens on Windows 7 and Windows 10. What should you do?
Possible solution #1
Do not use a VPN connection for your internet browsing. This can cause a problem with getting the updates.
Possible solution #2
See if your have a firewall blocking special ports. Strict TCP security measures can prevent the application from getting the proper updates.
Possible solution #3
Apply the updates manually. Download this for the most recent updates. You do not need to uninstall and reinstall the application.
Possible solution #4
You could consider posting the details of your problem on the old website http://forums.superantispyware.com. But apparently it is gone.
Possible solution #5
Buy the supported version and open a ticket.