How Do You Change Your Phone Number in Coinbase?

Problem scenario
You want to get help from Coinbase. You go to https://help.coinbase.com/en/contact-us. Then you go to "Phone Support." You click on "Request a Call."

You see the "Account phone number" is incorrect. You called Coinbase, but when you used the automated prompts, you were directed to the website to use the online system to chat with someone. The support person suggests you reset your 2FA application (and start over). You do not think that is correct.

How do you change the account phone number that will be called?

Solution

  1. Install the Coinbase application on your phone.
  2. Log into the Coinbase application.
  3. Click the option in the upper left hand window with a square composed of nine individual dots.
  4. Click on "Profile & Settings" at the top.
  5. Click on "Phone numbers"
  6. If prompted, open with Chrome.
  7. Click on the "2FA Settings" tab.
  8. Go to the "Text message (SMS)" section.
  9. Change the phone number there.

To get a Coinbase account you can sign up today.

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